As we dive headfirst into 2024, businesses are constantly evolving, facing new challenges, and searching for ways to stay competitive in an ever-changing landscape. One solution that’s gaining traction across industries is Enterprise Resource Planning (ERP) software. ERP systems are powerful tools designed to streamline business operations, improve efficiency, and provide real-time insights. But how do you know if your business is ready for ERP software in 2024? In this blog post, we’ll explore the top five signs that indicate it might be time to consider implementing an ERP system. Additionally, we’ll discuss why NetSuite stands out as the leading ERP solution in the market.
Is NetSuite Advanced Customer Support (ACS) Right for You?
NetSuite ACS is a yearly subscription that gives you access to NetSuite Direct Professional Services. However, the fee is paid upfront regardless of how much you use the service or the value you receive.
This blog post will explore the pros and cons of ACS and introduce Arctic Turns as a potential alternative.
The Pros and Cons of NetSuite ACS
There are pros and cons to the NetSuite ACS service. Many customers seek alternatives for NetSuite ACS because they experience the following challenges:
- Cost: Not seeing a good return on investment (ROI) for the annual fee.
- Limited Use: Not needing customizations or advanced features that justify the cost.
- Management Needs: Still requiring internal resources to manage ACS projects closely.
- Attention: Difficulty getting dedicated time and personalized service from ACS consultants.
- Sales Pressure: Feeling pressured to buy unnecessary add-ons to meet NetSuite’s sales goals.
- Consultant Turnover: Experiencing frequent changes in the consultants assigned to your project.
Benefits of NetSuite ACS
While ACS may not be ideal for everyone, there are some advantages:
- Simplified Billing: You receive one annual bill for support services.
- Potential ROI: ACS can be cost-effective if you have multiple projects per year requiring specialized support beyond what the NetSuite Direct implementation team offers.
Alternatives to NetSuite ACS
Arctic Turns: Flexible NetSuite Services
Arctic Turns provides flexible NetSuite services for projects of any size, without a yearly commitment. They are a team that’s large enough to deliver expertise but small enough to prioritize client care.
Benefits of Arctic Turns
- Pay-as-you-go: Arctic Turns offers time and materials billing, allowing you to only pay for the services you need.
- Experienced Team: You’ll have access to consistent project managers with a deep understanding of NetSuite.
- Personalized Approach: Arctic Turns consultants take the time to understand your business and offer practical solutions within NetSuite best practices.
- Real-World Experience: Many Arctic Turns consultants have prior experience in manufacturing, finance, operations, or ERP systems, giving them valuable industry insights.
Arctic Turns Expertise
Their team can assist you with various NetSuite projects, including:
- On-demand NetSuite administration services
- Customizations, development, and integrations
- Reporting, analytics, and saved searches
- Business process optimization
- Performance optimization and NetSuite health checks
Ready to Get Started?
Contact Arctic Turns for a free quote on your NetSuite project or to discuss your specific needs.